START AN EXCHANGE OR RETURN

To start an exchange or return, please submit a Returns Form. For more info, view our Shipping & Returns policy.

Item(s) must be unused*

With original packaging*

With all tags still attached*

Within 14 days of receipt*

When trying an item for size on your horse, please ensure you keep it clean and protected from dirt and oils. Please review our form in the box for step-by-step fitting instructions.

Order Number

Please enter numerical digits (#).

Name

First Name

Last Name

Email

Delivery Address

The address you used to receive your item(s). If exchanging items, please enter the address you would like us to send your exchange to.

Address 1

Address 2

City

State/Province

Zip/Postal Code

Country

Item(s) to return and reason

Please list every item you'd like to return and your reason why.

Exchange my items

If you'd like to exchange your item(s), please specify which product and variant you'd like us to send once we receive your returned item(s).

Faulty item(s)

I suspect the item(s) I'd like to exchange/return are faulty.

Further instructions will be visible once you submit your form. Please review these to ensure we can process your exchange or return.

*Unless faulty. If you are an international customer (outside the UK or IOM), please view our Shipping & Returns support topic. By submitting a Returns form, you agree to our Shipping & Returns policy.

START AN EXCHANGE OR RETURN

SHOP ALL

FITTING SERVICE

TRADE membership

CUSTOMER SERVICE

Our policies